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"Get in touch with us today"

Phone: (02) 9831 5252

Mobile: 0432 585 326


Address: 27 Richmond Road, Blacktown NSW 2148


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HOPE ELBC Policies and Procedures

Hope Early Learning Centre Blacktown has an extensive list of Policies and Procedures that allow the service to run smoothly and ensures our compliance with National Regulations and Law. Our Policies and Procedures have been divided into the 7 Quality Areas under the National Quality Framework for easy use for both staff and families. Below is a list of our policies and procedures. To obtain a copy of these policies and procedures please login to the parent portal or visit our service to view the policy and procedure folder located in our front reception area.


Quality Area 1: Education Program and Practice

  • Additional Needs Policy
  • Celebrations Policy
  • Multicultural Policy
  • Programming Policy
  • Social Media Policy
  • Technology and Media Policy

Supporting documents include

  • Activity Floor Plan
  • All About Me Individual Profile Sheet
  • Celebrations Expectation Fact Sheet
  • Individual Progress Plans
  • Program and Evaluation Format
  • Observation Record 1
  • Observation Record 2

Quality Area 2: Children's Health and Safety

  • Acceptance and Refusal of Authorization Policy
  • Administration of First Aid Policy
  • Administration of Medication Policy
  • Anaphylaxis Management Policy
  • Arrival and Departure Policy
  • Asthma Management Policy
  • Bike Policy
  • Breast Milk Policy
  • Child Protection Policy
  • Children's Belongings Policy
  • Children's Health and Safety Policy
  • Choking Management Policy
  • Control of Infectious Diseases Policy
  • Critical Incidents and Lock Down Policy
  • Cyber Safety Policy
  • Dental Health Policy
  • Diabetes Management Policy
  • Emergency Evacuation Policy
  • Epilepsy Management Policy
  • Exclusion Policy
  • Excursion and Incursion Policy
  • Hand Washing Policy
  • Head Lice Policy
  • Immunization Policy
  • Incident, Illness, Accident and Trauma Policy
  • Infant Bottle Safety and Preparation Policy
  • Management of Ill Children Policy
  • Nappy Change and Toilet Training Policy
  • Nursery Furniture and Equipment Safety Policy
  • Nutrition, Food and Beverage Policy
  • Photograph Policy
  • Rest Policy
  • Road Safety Policy
  • Safe Storage of Hazardous Chemicals Policy
  • Sleeping Requirements (SIDS) Policy
  • Sterilizing Bottles and Teats Policy
  • Sun Safety Policy
  • Supervision Policy
  • Water Safety Policy

Supporting documents include

  • Allergy Action Plan
  • Anaphylaxis Action Plan
  • Asthma Action Plan
  • Breast Milk Support Plan
  • Centre Indoor Cleaning Checklist
  • Chemical Register
  • Immunization Register
  • Management of Ill Children Register
  • Material Data Safety Sheets Register
  • Ratio sheet
  • Refusal Record
  • Visitors Record

Quality Area 3: Physical Environments

  • Animal and Pet Policy
  • Clean Air Policy
  • Clean Environment Policy
  • Environmental Sustainability Policy
  • Indoor and Outdoor Environments Policy
  • Sand Pit Policy

Supporting documents include

  • Keeping Pets and Animals in Education and Care Services

Quality Area 4: Staffing Arrangements

  • Bullying, Discrimination and Harassment Policy
  • Code of Conduct Policy
  • Grievance Policy (Staff)
  • Responsible Persons Policy
  • Staff Orientation Policy
  • Staff Responsibilities Policy
  • Staffing Policy

Supporting documents include

Quality Area 5: Relationships with Children

  • Anti Bias Inclusion Policy
  • Behaviour Guidance Policy
  • Gender Equity Policy
  • Interactions with Children Policy

Supporting documents include

Quality Area 6: Collaborative Partnerships with Families and Communities

  • Culturally and Linguistically Diverse (CALD) Policy
  • Enrollment policy
  • Family and Educator Communication Policy
  • Grievance Policy (general)
  • Grievance Policy (families)
  • Open Door Policy
  • Orientation of Families Policy

Supporting documents include

  • Common Words: Individual Children's Profile Sheet 
  • General Permission Forms for Enrollment
  • Waiting List Form

Quality Area 7: Governance and Leadership

  • Absences from Child Care Policy
  • Curriculum (Pedagogy) and Educators Training Policy
  • Debt Recovery Policy
  • Financial Management Policy
  • Governance Policy
  • Human Resources Policy
  • Late Collection of Children Policy
  • Legal and Insurance Policy
  • Maintenance Policy
  • Management Committee Policy
  • Manual Handling Policy
  • Occupational Health and Safety Policy
  • Payment of Fees Policy
  • Pregnancy In Early Childhood Services Policy
  • Priority of Access Policy
  • Privacy and Confidentiality Policy
  • Relief Staff Policy
  • Record Keeping and Retention Policy
  • Withdrawal of a Child Policy
  • Writing, Reviewing and Maintaining Policies and Procedures Policy

Supporting documents include

  • Debt Recovery Sample Template
  • Job Descriptions
  • Maintenance Register
  • Manual Handling Procedures Poster
  • Performance Appraisal Forms
  • Professional Development Plans